Who We Are

At SMARTEQ, we are committed to being the trusted partner for the supply and support of high-quality medical and pharmaceutical laboratory equipment. Based in Saudi Arabia and serving the Gulf region, we provide innovative solutions tailored to the healthcare, pharmaceutical, and research industries.

Our diverse portfolio includes a wide range of equipment designed for medical diagnostics, pharmaceutical research, and scientific testing. We collaborate with leading global manufacturers to ensure our clients have access to the latest, most reliable technologies in laboratory equipment. Along with our products, we offer comprehensive after-sales support, maintenance, and training services to ensure that your equipment operates at peak performance throughout its lifespan.

Our Vision

To be the leading provider of innovative, reliable, and efficient laboratory equipment and services in the Gulf region, empowering healthcare professionals and researchers to improve patient outcomes and advance scientific discovery.

Our Mission

We aim to be the most trusted partner for medical and pharmaceutical laboratory solutions in the Gulf region. By offering high-quality products, expert support services, and personalized attention, we help our clients meet the challenges of today’s fast-evolving healthcare and research landscapes. Our goal is to deliver value through both cutting-edge equipment and comprehensive after-sales services.

Our Services

In addition to providing top-tier laboratory equipment, Smarteq is proud to offer a range of services to support the ongoing needs of our clients. Our team of experienced professionals ensures that your equipment is always functioning at its best, with services including:

Repair & Maintenance

We offer comprehensive repair and preventive maintenance services to keep your equipment running smoothly. Whether you need troubleshooting or routine servicing, our team ensures minimal downtime and optimal performance.

Calibration & Qualification

To ensure accuracy and compliance, we provide calibration and qualification services for your equipment. Our team follows stringent protocols to verify that your instruments are operating within required specifications, helping you maintain regulatory standards and industry best practices.

Training & Support

We provide on-site and remote training programs for your team, ensuring that they are fully equipped to operate and maintain your laboratory equipment efficiently. Our training sessions are designed to improve user competence and enhance the performance of your equipment.

After-Sales Support

At Smarteq, our relationship with clients extends well beyond the point of sale. We offer ongoing after-sales support to ensure that you receive the assistance you need at every stage of your equipment’s lifecycle. From troubleshooting to upgrades and replacements, we are here to support you.

Why Choose Us?

– Comprehensive Service Offering: Beyond just supplying equipment, we provide end-to-end solutions, including installation, calibration, maintenance, training, and support.
– Experienced Technicians: Our team of expert technicians is trained to handle a wide range of equipment, providing fast and reliable services.
– Commitment to Quality: We offer only the highest quality products and services to ensure the longevity and precision of your equipment.
– Local Presence, Global Expertise: While we are based in Saudi Arabia, we serve clients across the Gulf region, bringing global industry expertise to local markets.

Our Values

– Quality: We believe in providing only the best equipment and services to ensure your operations run smoothly and efficiently.
– Integrity: We operate with honesty and transparency in all of our dealings, building trust with our clients and partners.
– Innovation: We continuously seek out the latest advancements in medical and pharmaceutical laboratory technologies to offer cutting-edge solutions.
– Customer Satisfaction: We are committed to delivering exceptional customer service and building long-lasting relationships with our clients.

Contact Us

If you’re looking for reliable, high-quality laboratory equipment and services, look no further than Smarteq. Get in touch with us today to learn more about our products, services, and how we can support your needs.