Privacy Policy

Last Updated: 11 November 2025

Website: https://smarteq-sa.com

Company: Smarteq

At Smarteq, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or interact with our services.

1. Information We Collect

1.1 Information You Provide to Us

We may collect personal information when you:

– Fill out contact forms

– Request quotations or service information

– Subscribe to newsletters

– Create an account or make a purchase (if applicable)

This information may include name, email, phone, company, and message details.

1.2 Information Collected Automatically

We may collect IP address, browser type, device information, page visits, geolocation, and analytics data through cookies and logs.

2. How We Use Your Information

We use your information to respond to inquiries, provide quotations, improve website performance, enhance support, send updates (with consent), and maintain security.

3. Cookies and Tracking Technologies

We use cookies to improve website functionality, remember preferences, analyze traffic, and support security.

4. How We Share Your Information

We only share your information with trusted service providers, delivery partners, or regulatory authorities when required.

5. Data Protection and Security

We use encryption, secure hosting, monitoring, and restricted access to protect your data.

6. Your Rights

You may request access, correction, deletion, or withdraw consent by contacting us.

7. Data Retention

We keep your data only as long as necessary for services or legal obligations.

8. Third-Party Links

We are not responsible for privacy practices of external sites.

9. Contact Information

Email: info@smarteq-sa.com

Website: https://smarteq-sa.com

10. Changes to This Policy

We may update this policy; the date will reflect changes.

11. GDPR Compliance

11.1 Legal Bases for Processing

We rely on consent, contract, legitimate interest, and legal obligation.

11.2 Your GDPR Rights

You may request access, correction, deletion, restriction, objection, portability, or withdraw consent.

11.3 International Transfers

Data may be processed outside the EU with safeguards.

11.4 Automated Decision-Making

We do not use automated decision-making.

12. CCPA Compliance

12.1 Personal Information Categories

We collect identifiers, commercial data, browsing behavior, and basic geolocation.

12.2 Your CCPA Rights

California residents may request to know, delete, correct, opt-out (not applicable), and exercise rights without discrimination.

12.3 Verification

We verify identity before fulfilling requests.

13. Do Not Track (DNT)

We do not respond to DNT signals but do not track for advertising.

14. Children’s Data

We do not knowingly collect data from children under 13.

15. Contact for Privacy Requests

Email: info@smarteq-sa.com

Website: https://smarteq-sa.com

Company: Smart Resources for Equipment